Merah444 takes your privacy seriously. This policy clearly explains how we collect, use, store and protect our members' personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe transparency is the foundation of trust.
Merah444 ("we", "the Company", "the Platform") respects the privacy of every member and user on our platform. This Privacy Policy explains how merah444 collects, processes, uses, discloses and protects your personal data when you use the merah444.ws platform and any related services we offer.
This policy is drawn up in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection principles. merah444 is committed to ensuring that every piece of personal data we handle is managed with care, responsibility, and security.
This Privacy Policy applies to all merah444 products and services, including Live Casino, baccarat, football betting, Badminton, e-sports, lottery and virtual sports.
Merah444 collects various types of personal data needed to provide a quality, secure, and responsible service to our members. Below are the categories of data we collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Data | Full name, date of birth, identification number (MyKad) | Mandatory — age verification & KYC |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory — communications & verification |
| Financial Data | Payment methods (TNG, DuitNow, GrabPay), RM transaction history | Mandatory — payment processing |
| Technical Data | IP address, device type, web browser, location | Automatic — security & analytics |
| Gaming Data | Betting history, gameplay patterns, wins & losses in MYR | Automatic — compliance & service delivery |
| Communication Data | Support chat records, emails & complaints | Optional — support history |
Merah444 collects members' personal data through various transparent methods and with user consent:
Merah444 uses members' personal data only for legitimate, clearly stated purposes. We will not use your data for any other purpose without your prior consent.
Merah444 does not sell, rent or trade our members' personal data to any third party for commercial purposes. However, in certain limited circumstances, we may need to share data with specific parties:
Merah444 invests seriously in security infrastructure to ensure our members' personal and financial data is always protected. The security layers we employ include:
Merah444 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit merah444.ws.
Types of cookies used by merah444:
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and merah444's privacy policy, you have several important rights regarding your personal data:
To exercise any of the rights above, please contact the merah444 data protection team by email at support@merah444.ws or via the in-platform 24/7 live chat. merah444 will respond to your request within 30 business days.
Merah444 does not retain your personal data longer than necessary for the stated purposes or as required by Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period + 7 years | Malaysian financial law compliance |
| RM Transaction Records | Minimum 7 years | Financial reporting & anti-money laundering requirements |
| Game Logs | 3 years | Dispute resolution & analytics |
| KYC Documents | 7 years after account closure | Malaysia AML/KYC Compliance |
| Customer Support Records | 3 years | Referrals & service quality improvement |
Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
Merah444 has a strong commitment to the protection of children and minors. The merah444 platform is intended for individuals aged 18 and above only.
Merah444 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or the way we operate.
When material changes are made, merah444 will notify members via:
If you have any questions, concerns or complaints regarding merah444's Privacy Policy or how we handle your personal data, please contact us through the following channels:
Merah444 is committed to handling all privacy enquiries seriously and within a reasonable timeframe. We value your trust and will always strive to ensure your personal data is managed with full responsibility and care.
Six layers of data protection that keep the personal and financial information of merah444 members secure at all times.
All data transmitted between your device and merah444 servers is encrypted using the same 256-bit SSL technology trusted by Malaysian banking institutions — including all your RM transactions.
Merah444 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection, storage, and processing practices are audited regularly to ensure compliance.
Merah444 makes a firm commitment — we have never and will never sell, rent, or trade our members' personal data to any third party for commercial purposes.
Merah444 gives you full control over your personal data — access, correct, delete or request a copy of your data at any time through your account settings or our customer support.
Merah444's security monitoring system operates around the clock to detect and respond to any threats or suspicious activity before they can impact our members' data.
Merah444 has a dedicated data protection team to handle privacy enquiries, process data rights requests and ensure our privacy practices remain current and relevant.
As a merah444 member, these are your rights under Malaysia's PDPA. Exercise them whenever you need to.
Request and receive a copy of all personal data merah444 holds about you, in a clear and easily understood format.
Update or correct any inaccurate or incomplete personal data in your merah444 account.
Request the deletion of your personal data from merah444 systems, subject to legal retention requirements.
Object to the processing of your data for direct marketing purposes or opt out of receiving promotional communications from merah444.
Receive your personal data from merah444 in a structured, machine-readable format whenever required.
Report any privacy concerns to the merah444 team or the relevant Malaysia Personal Data Protection Department.
Your personal data is handled with the utmost responsibility. Join over 100,000 members who trust merah444 for a safe, fair and enjoyable online betting experience in Malaysia.